Our Cancellation Policy

Zestful Journey believes in helping its customers as far as possible and has a liberal cancellation policy.

• Cancellations will be considered only if the request is made within 1-2 days of placing the order.
• Cancellation requests may not be entertained if the orders have been communicated to the vendors/merchants and they have initiated the shipping process.
• We do not accept cancellations for perishable items like flowers and eatables.
• Refund/replacement can be made if the customer establishes that the quality of the delivered product is not good.

Refund Policy

• If you receive a damaged or defective item, please report it to our Customer Service team within 1-2 days.
• Complaints regarding products under manufacturer warranty should be directed to them.
• If a refund is approved, it will be processed within 1-2 days.

For any queries, feel free to contact us at info@zestfuljourney.com.